Security & Compliance

Abuse & Enforcement

Last Updated: October 2026

This Abuse & Enforcement Policy outlines how Sparky Host, operated by Rudra Kapoor (Ludhiana, Punjab, India), monitors, investigates, and remedies security violations and unlawful activity across our global network.

We enforce a zero-tolerance policy against malicious, abusive, or harmful activity originating from our servers.

01

Scope & Network Integrity

Sparky Host provides high-performance compute and low-latency gaming server hosting. To safeguard our multi-region cloud in India, Singapore, and Germany, our security team takes immediate action against infrastructure threats.

02

Reportable Abuse Categories

2.1 Network & DDoS Attacks

Initiating denial of service attacks, booter/stresser scripts, SYN floods, UDP amplification, or unauthorized port scanning.

2.2 Cryptomining

Unauthorized cryptocurrency mining of any kind on gaming nodes or virtual private servers.

2.3 Malware & Command & Control

Hosting malware binaries, ransomware, botnet controllers, or exploiting vulnerable services.

2.4 Phishing & Fraud

Deceptive login forms, counterfeit domains, fake payment portals, or scam operations.

2.5 Unsolicited Mail (SPAM) & Copyright Infringement

Bulk unsolicited emailing or unauthorized dissemination of copyrighted software/media without license.

03

Enforcement Procedure & Penalties

Upon verifying legitimate evidence of malicious or abusive activity:

  • Immediate Service Termination: The offending service is terminated immediately without prior notice to protect our network and upstream transit providers.
  • Zero Refund Forfeiture: In accordance with our Refund Policy, accounts engaged in abusive conduct forfeit all payments, balances, and credits.
  • Permanent Account Blacklist: Repeated or severe violations result in a permanent ban across all Sparky Host services and client portals.
04

How to Submit an Abuse Complaint

If you have identified abusive activity originating from a Sparky Host IP address, send a detailed report to our dedicated abuse channels:

Official Abuse Email: [email protected]

Discord Ticket: discord.gg/VJx9M2xYhv

Please include relevant network logs, originating IP, target port, timestamps (with timezone), and sample attack packet headers. We investigate and take action within 24 hours.